La-Z-Boy's Design Services

David Metcalf

Regional Manager of Design Services

David originally came to La-Z-Boy with over 10 years of experience in residential, commercial and retail design throughout Canada, the US and Mexico. He received his education from the International Academy of Merchandising and Design in Toronto and his passion has always been in residential design, as he values the relationships he is able to build with loyal clients year after year.

He got his La-Z-Boy start at a different franchise location in 2002, where he worked to develop the In-Home Design program for 3 years. In 2005, he joined this La-Z-Boy team as one of our design professionals in both the Vaughan and Scarborough locations, eventually taking on the role of Regional Manager of In-Home Design in 2012. In addition to managing the In-Home Design division, David has developed a grass roots program and corporate sales initiative, as well as orchestrating participation in both local and regional Home Shows.

David’s approach to design is this - ”keep it simple and keep it classic.” What he prides himself most on, is his ability to listen to his clients, assess their needs and provide them with looks that have a great casual elegance.

Sue Bedford

Designer - London

For Sue, it all started at a very young age, when she began rearranging her parents’ furniture. She received her education in Visual Arts from Western University and after that, went on to pursue a diploma in Interior Decorating after spending some time working in Europe, inspired by the beautiful interiors and architecture.

She came to La-Z-Boy with a wealth of experience in various different fields. Sue’s extensive 20-year background includes working internationally in commercial interiors, with furniture and in the fashion merchandising industry. She started with La-Z-Boy in 2007 and hasn’t looked back.

Sue’s approach to design involves listening to her clients in order to create trusting relationships with them. This allows her to interpret their needs and turn it into a captivating vision, creating a home environment that truly feels right to the client on many levels, whether it’s coming home after a long day at the office, or hosting a cocktail party with friends.

Tracey Goodwin

Designer - Burlington

Tracey brings her extensive design experience and passion for great design to Burlington which earned her the 2018 PeakPerformance Pinnacle award for Top Designer in Canada for La-Z-Boy!

As a graduate of Interior Design from Sheridan College she has over 20 years of experience in all aspects of residential and commercial design. She has spent many years with an Interior Design firm and in the furniture industry and specializes in space planning, colour coordination, furniture and fabric selections.

Her goal is to make customers feel welcome, comfortable, and to listen to them to exceed their expectations.

Karin Stoesser

Designer - Newmarket

Karin’s career began in the graphic design industry before the interior side of things caught her eye and she realized, through personal renovating and decorating experience, that she wanted to help people design their perfect space. Freshly armed with a certification in Home Staging and diploma in Interior Decorating, she joined the La-Z-Boy team as a visual merchandiser, where she honed in on her ability to accessorize store vignettes and create beautiful displays with artwork and mirrors.

With a solid foundation, Karin transitioned to the In-Home Design team in 2011 and quickly became one of La-Z-Boy’s top Canadian designers year after year and was ranked the number one La-Z-Boy In-Home Designer, in Canada, in 2014.

Her approach to design is to take a few calculated risks, by combining different styles and finishes to produce a well-orchestrated and comfortable atmosphere, all according to the clients’ needs and design preferences. She loves the elegance of reflective materials, the feel of great leather and the incorporation of organic materials. To her, the most important aspect of design is the client, and believes that your home should work to enhance the way you live, while looking beautiful at the same time.

Melissa Vandenberg

Designer - St. Catharines

Brand new to La-Z-Boy, but certainly not to the industry, Melissa joined the La-Z-Boy team in 2015, bringing over 20 years of experience in retail sales and interior design along with her. She is a graduate of the Interior Design program at Niagara College of Applied Arts & Technology and it was there that she developed her keen sense of colour, unique style and passion for creating beautiful spaces.

Melissa has spent her career working for retailers on the custom upholstery side of the business, driving sales through their design programs. With this extensive experience not only in design, but also in fostering client relationships, she is sure to deliver the clients’ vision, exactly how they imagined it. She truly enjoys helping them achieve the best design solutions to fit their home and lifestyle, while paying close attention to colour, fabrics and finishes, as well as the character of the home, to get the most visually-appealing final product.